Langkah 1:
1. Remove INK cartridges.
2. Unplug AC power.
3. Hold power button and plug AC power while holding the power button in.
4. Press resume 4 times.
5. Print test.
Jika berjaya langkah 5, turn off printer tersebut dan print test sekali lagi. Sekiranya masalah masih berlaku, laksanakan langkah berikut:
Langkah 2:
1. Remove INK cartridges.
2. Unplug AC power.
3. Hold power button and plug AC power while holding the power button in.
4. Press resume 2 times.
5. Print test.
6. Run iPTool -> Select printer -> Reset Main & Reset Platen.
7. Print test.
8. Turn off and turn on the printer.
9. Print test.
1. Remove INK cartridges.
2. Unplug AC power.
3. Hold power button and plug AC power while holding the power button in.
4. Press resume 4 times.
5. Print test.
Jika berjaya langkah 5, turn off printer tersebut dan print test sekali lagi. Sekiranya masalah masih berlaku, laksanakan langkah berikut:
Langkah 2:
1. Remove INK cartridges.
2. Unplug AC power.
3. Hold power button and plug AC power while holding the power button in.
4. Press resume 2 times.
5. Print test.
6. Run iPTool -> Select printer -> Reset Main & Reset Platen.
7. Print test.
8. Turn off and turn on the printer.
9. Print test.
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